Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

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See yourself at Twilio

Join the team as Twilio’s next Account Executive, New Business.

About the job

As a Account Executive 4 for New Business, you will be at the forefront of Twilio’s expansion in Brazil. This is a high-impact, pure hunting role where you will be responsible for driving new customer acquisition within the enterprise and large commercial segments. You will act as the strategic CEO of your territory, leveraging executive relationships, cross-functional internal alignment, and deep industry insights to win market share, replace legacy systems, and position Twilio’s full stack (SMS, RCS, Voice, and Segment).

Responsibilities

In this role, you’ll

New Logo Acquisition: Own and drive the end-to-end sales cycle for net-new enterprise accounts in Brazil, from pipeline generation to closing high-value contracts.

Strategic Deal Structuring: Navigate complex, high-friction, and multi-million dollar commitments. Masterfully align pricing, Legal, and Deal Desk approvals to close business with speed and precision.

Orchestrate Cross-Functional Teams: Effectively lead and collaborate with a world-class extended team, including Solutions Engineers (SEs), Product Specialist teams, Customer Success, and leadership, ensuring zero technical or commercia friction for the client.

Executive Presence & Alignment: Build, nurture, and leverage deep relationships with C-level executives (CIOs, CTOs, CMOs, and VPs of Engineering) to position Twilio as a strategic transformation partner.

MEDDPICC Excellence: Apply strict sales qualification and methodology to ensure high win rates, clear predictability, and accurate forecasting for the leadership team.

Market Ambassadorship: Stay ahead of market trends, regulatory shifts in Brazil (such as SMS/RCS frameworks), and competitor movements to position Twilio as the unmatched market leader.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required

Experience: 8+ years of enterprise software (SaaS, IaaS, PaaS, or CPaaS) sales experience, with a heavy emphasis on pure hunting and new business acquisition in Brazil.

Track Record: A proven history of consistently exceeding sales quotas, closing 7-figure deals ($1M+ ARR or total committed revenue), and winning highly competitive displacement cycles.

Ecosystem Knowledge: Deep understanding of the Brazilian digital ecosystem, cloud communications, customer engagement, or developer-led sales models.

Skills: Expert negotiation skills, exceptional qualification discipline, and the ability to articulate highly technical concepts (APIs, developer architectures) into strong business value.

Leadership: Strong collaborative mindset with a track record of pulling in regional and global executive leadership (VPs, SVPs) to successfully push strategic deals across the finish line.

Languages: Fluent in Portuguese and Advanced/Fluent in English (essential for global alignment, business reviews, and internal collaboration). Spanish is a plus.

Location

This role will be remote, and based in Brazil.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.