<span><p>Talent pool: Customer Success &amp; Account Management</p><p><strong>About Near</strong></p><p>At Near, we help top talent in Latin America find remote roles with US companies. Our mission is to create better lives by fostering a remote work culture that transcends borders.</p><p><strong>About the role</strong></p><p>This is not an open role for a specific company today. By applying, you'll join our Customer Success &amp; Account Management Talent Pool and be considered for future opportunities that match your background.</p><p>If your background fits what our clients typically look for, we'll reach out when a matching opportunity becomes available.</p><p><strong>Roles in this pool usually include</strong></p><p>Customer Success Manager, Technical CSM, Account Manager, Amazon/Marketplace Account Manager, Implementation Manager, Revenue Operations Manager.</p><p><strong>What We Usually Look For</strong></p><ul><li>5+ years of experience in Customer Success, Account Management, or client-facing roles with ownership of a book of business.</li><li>Strong English communication skills.</li><li>Experience working with U.S. clients is highly valued.</li><li>Proven track record of improving retention, renewals, upsells, or client satisfaction (NRR, churn, NPS/CSAT).</li><li>Experience running onboarding, QBRs, and escalations with senior client stakeholders.</li><li>Comfort with CRMs and CS tools (HubSpot, Salesforce, Gainsight, or similar).</li><li>Bonus: SaaS or technical product experience, agency account management, or Amazon/marketplace experience.</li></ul><p><strong>Why join our talent pool?</strong></p><ul><li>Early access to new Customer Success and Account Management openings.</li><li>Interview opportunities with high-growth U.S. companies.</li><li>Long-term remote roles with competitive USD compensation.</li></ul><p><br></p><button><span><span><span>…</span><span> mais</span></span></span></button></span>