<span><p><strong>About the Role</strong></p><p>We are looking for a<span></span><strong>Cloud Platform Technical Lead</strong><span></span>to own the reliability and orchestration of an enterprise data platform in a regulated healthcare environment.</p><p><br></p><p>The mandatory requirements are<span></span><strong>6+ years of experience</strong><span></span>in Cloud Engineering, Platform Engineering, DevOps, or Site Reliability Engineering, hands-on experience with<span></span><strong>AWS EKS</strong><span></span>and data orchestration using<span></span><strong>Argo Workflows</strong>, strong working knowledge of modern data platforms including<span></span><strong>Snowflake, S3-based data lakes, SQL, and dbt</strong>, and strong English communication skills.</p><p><br></p><p><strong>What you will do </strong></p><ul><li>Own the technical direction and end-to-end reliability of the managed Data Platform across AWS, Amazon EKS, Kubernetes, Argo Workflows, Snowflake, S3, Fivetran and custom ingestion pipelines, and Tableau dependencies.</li><li>Lead the technical transition into managed services, including platform discovery, dependency mapping, risk identification, knowledge transfer, shadowing, reverse shadowing, and readiness validation by platform tower.</li><li>Establish and evolve cloud architecture principles, Infrastructure as Code standards, CI/CD and release practices, observability patterns, operational controls, and platform engineering priorities.</li><li>Provide technical leadership for AWS infrastructure, Kubernetes and EKS operations, Argo Workflows, deployment automation, secrets and access management, platform capacity, and production reliability.</li><li>Translate business, service, security, and platform needs into actionable technical requirements, implementation plans, and a prioritized continuous-improvement backlog.</li><li>Guide cross-platform decisions involving Snowflake, dbt, Fivetran, custom ingestion, S3 data-lake operations, workflow orchestration, data quality, and downstream analytics dependencies.</li><li>Lead complex cross-platform troubleshooting and L3 escalation, coordinating engineers when incidents span infrastructure, ingestion, orchestration, Snowflake, and Tableau.</li><li>Direct technical response during major incidents, including impact assessment, stakeholder communication, recovery strategy, root-cause analysis, post-incident review, and preventive actions.</li><li>Ensure that changes and releases include appropriate technical review, dependency analysis, validation, rollback planning, traceability, and coordination across affected platform components.</li><li>Define and monitor reliability indicators such as availability, ingestion success, data freshness, workflow reliability, deployment outcomes, alert quality, mean time to restore service, and recurring incident patterns.</li><li>Lead improvements in automation, observability, auto-remediation, platform resilience, deployment safety, performance, security, capacity management, and cloud cost efficiency.</li><li>Partner with Security, Governance, Analytics, IT, and platform stakeholders to ensure least-privilege access, secrets management, auditability, controlled changes, and appropriate handling of regulated data.</li><li>Review technical designs and high-impact changes, challenge assumptions, document tradeoffs, and ensure solutions remain secure, scalable, and supportable within the managed-service operating model.</li><li>Mentor Senior and Middle-level engineers, delegate ownership effectively, improve team practices, and build consistent technical capability across the distributed team.</li><li>Maintain alignment between the LatAm and India coverage windows through clear ownership, escalation paths, operating procedures, and structured handoffs.</li><li>Participate in the senior escalation and on-call model for critical incidents outside staffed service hours.</li></ul><p><br></p><p><strong>Must haves</strong></p><ul><li><strong>6+ years of professional experience</strong><span></span>in Cloud Engineering, Platform Engineering, DevOps or Site Reliability Engineering</li><li>Deep hands-on expertise with<span></span><strong>AWS</strong><span></span>production environments, including cloud architecture, security, networking fundamentals, access management, monitoring, capacity, and operational troubleshooting.</li><li>Advanced experience with<span></span><strong>Kubernetes and Amazon EKS</strong>, including workload deployment, cluster and application troubleshooting, observability, scaling, upgrades, access, and reliability.</li><li>Hands-on experience operating<span></span><strong>Argo Workflows</strong><span></span>or a comparable orchestration platform supporting production data workloads.</li><li>Strong experience with Infrastructure as Code, preferably<span></span><strong>Terraform</strong>, and with source-controlled configuration, CI/CD, release automation, and rollback practices.</li><li>Strong experience designing and operating observability, logging, monitoring, alerting, and incident-routing solutions for distributed production platforms.</li><li>Demonstrated ability to lead major incidents and cross-functional troubleshooting across infrastructure, applications, data pipelines, and analytics layers.</li><li>Experience operating production platforms with defined service levels, escalation paths, runbooks, change controls, release processes, and on-call responsibilities.</li><li>Strong working knowledge of modern data platforms, including<span></span><strong>Snowflake, S3-based data lakes, SQL, dbt</strong>, managed ingestion tools such as Fivetran or HVR, and custom data pipelines.</li><li>Understanding of data quality, freshness, lineage, schema evolution, pipeline dependencies, backfills, and recovery procedures.</li><li>Proficiency in<span></span><strong>Python, Shell, Bash</strong>, or comparable languages for automation and operational tooling.</li><li>Ability to make well-reasoned architecture and operational decisions, communicate tradeoffs, estimate work, identify risks, and guide teams through change.</li><li>Proven experience mentoring engineers, reviewing technical work, delegating ownership, and improving engineering processes across a distributed team.</li><li>Strong stakeholder-management and communication skills, including the ability to collect requirements, explain technical risks, and present recommendations to client leaders.</li><li>Strong written and verbal<span></span><strong>English communication skills</strong>.</li><li>Availability to work within the LatAm service window of approximately 9:00 AM to 6:00 PM Eastern Time and participate in an agreed senior escalation and on-call rotation.</li></ul><p><br></p><p><strong>Nice to haves</strong></p><ul><li>Experience with data observability platforms such as SYNQ and operational tooling such as Splunk, PagerDuty, Opsgenie, or comparable solutions.</li><li>Experience implementing dependency-aware alerting, selective auto-remediation, impact analysis, or other advanced reliability practices.</li><li>Experience leading a managed service, platform operations team, Site Reliability Engineering function, or follow-the-sun support model.</li><li>Experience in healthcare, financial services, or another regulated environment.</li></ul><p><br></p><p><strong>Perks</strong></p><ul><li><strong>Growth without limits:</strong><span></span>build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget</li><li><strong>Competitive compensation:</strong><span></span>get recognition that reflects your skills and impact, with regular performance and compensation reviews</li><li><strong>Flexibility:</strong><span></span>work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm</li><li><strong>Meaningful, modern projects:</strong><span></span>build impactful products using modern technologies alongside global teams and leading brands</li><li><strong>Collaborative culture:</strong><span></span>join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized</li><li><strong>Well-being &amp; support:</strong><span></span>access local well-being programs and people-focused support tailored to your location</li></ul><button><span><span><span>…</span><span> more</span></span></span></button></span>