<div><h2><!---->Sobre a vaga<!----></h2><div><p><span><strong><!---->🎯 The mission &amp; impact<!----><span><br></span><span><br></span></strong></span><span><strong><!---->You. Better. With Alan.<!----></strong></span><span></span>We're building AI-powered healthcare tools that 700K+ people depend on across France, Spain, Belgium, and Canada. Our customer support systems handle 50K+ member interactions daily with AI assistance - when they break, people can't get the healthcare guidance they need most.<!----><span><br></span><span><br></span><!---->Your leadership directly impacts how we deliver exceptional care to our members. In 2024, our AI-powered support tools reduced response times by 60% while improving member satisfaction scores.<!----><span><br></span><span><br></span><span><strong><!---->🚀 What you'll build and who you'll work with<!----><span><br></span><span><br></span></strong></span><span></span></p><ul><li><span><strong><!---->Support tools &amp; systems<!----></strong></span><!---->: Sophisticated platforms that empower our support team to deliver exceptional member experiences<!----></li><li><span><strong><!---->Operational solutions<!----></strong></span><!---->: Systems that combine technical excellence with a deep understanding of support workflows and member needs<!----></li><li><span><strong><!---->Automated support workflows<!----></strong></span><!---->: AI-driven automation that handles routine tasks, letting our support team focus on complex member needs and relationship building<!----><span><br></span><span><br></span></li></ul><span><strong><!---->Role<!----><span><br></span><span><br></span></strong></span><!---->You'll lead 6-15 engineers across multiple crews, working closely with product managers, support operations, and data scientists. You're the bridge between cutting-edge AI technology and real member impact. In this role, you will:<!----><span><br></span><span><br></span><span><ul><li><span><strong><!---->Set technical direction<!----></strong></span><span></span>by balancing debt with features, establishing quality standards through code reviews, and driving operational excellence in monitoring and security<!----></li><li><span><strong><!---->Build talent density<!----></strong></span><span></span>through strategic hiring, honest performance management, and creating engaging technical challenges that excite engineers<!----></li><li><span><strong><!---->Enable effective collaboration<!----></strong></span><span></span>across crews by fostering psychological safety, facilitating knowledge sharing, and addressing team dynamics proactively<!----></li><li><span><strong><!---->Drive strategic alignment<!----></strong></span><span></span>with product partners, improve development efficiency using modern tools (AI, Cursor, Dust), and ensure realistic commitments that balance technical needs with business goals<!----></li><li><span><strong><!---->Stay hands-on<!----></strong></span><span></span>with architecture decisions, technical problem-solving, and maintaining your engineering skills while developing as a leader<!----><span><br></span><span><br></span></li></ul></span><span><strong><!---->⚡ Why this role is special<!----><span><br></span><span><br></span></strong></span><span><ul><li><span><strong><!---->Dual impact<!----></strong></span><!---->: Shape both technical excellence and team growth - your engineers become better while building better products<!----></li><li><span><strong><!---->AI at scale<!----></strong></span><!---->: Lead teams building production AI systems that serve hundreds of thousands of healthcare interactions<!----></li><li><span><strong><!---->Leadership growth<!----></strong></span><!---->: Influence engineering culture, mentor future leaders, and drive technical strategy that shapes the future of healthcare delivery<!----><span><br></span><span><br></span></li></ul></span><span><strong><!---->🔍 What we're looking for<!----><span><br></span><span><br></span></strong></span><span><strong><!---->Leadership experience:<!----><span><br></span><span><br></span></strong></span><span><ul><li><!---->3-5 years managing engineering teams with a track record of building high-performers<!----></li><li><!---->Experience scaling teams and establishing engineering excellence standards<!----><span><br></span><span><br></span></li></ul></span><span><strong><!---->Technical foundations:<!----><span><br></span><span><br></span></strong></span><span><ul><li><!---->Strong technical background with ability to guide architectural decisions<!----></li><li><!---->Experience with modern development practices and AI-assisted development tools<!----><span><br></span><span><br></span></li></ul></span><span><strong><!---->What we value:<!----><span><br></span><span><br></span></strong></span><span><ul><li><!---->You balance technical debt with feature delivery while maintaining quality<!----></li><li><!---->You develop people as much as you develop products<!----></li><li><!---->Clear progression in your management career - increasing team size, scope, and strategic impact<!----><span><br></span><span><br></span></li></ul></span><span><strong><!---->Mission alignment:<!----><span><br></span><span><br></span></strong></span><span><ul><li><!---->Healthcare technology and AI innovation excite you<!----></li><li><!---->You understand that great engineering teams are built on psychological safety and continuous learning<!----><span><br></span><span><br></span></li></ul></span><span><strong><!---->🌍 How we work<!----><span><br></span><span><br></span></strong></span><span><strong><!---->Location<!----></strong></span><!---->: You must be legally eligible to work in France, Belgium, or Spain.<!----><span><br></span><span><br></span><span><strong><!---->Hybrid approach<!----></strong></span><!---->: Amazing office spaces, sponsored co-working hubs, or full remote - we want you where you're most effective at leading and developing your teams.<!----><span><br></span><span><br></span><span><strong><!---->Growth mindset<!----></strong></span><!---->: Every Alaner gets a dedicated coach from day one. As a leader, you'll have additional support for developing your management skills.<!----><span><br></span><span><br></span><span><strong><!---->🎯 Important note: we hire people, not roles.<!----><span><br></span><span><br></span></strong></span><!---->If you're excited about this opportunity but don't check every box,<span></span><span><strong><!---->we'd love to hear from you<!----></strong></span><!---->. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.<!----><span><br></span><span><br></span><span><strong><!---->If you identify yourself as a woman<!----></strong></span><!---->: Did you know that research shows women often apply only when meeting 100% of requirements?<!----><span><br></span><span><br></span><span><strong><!---->Remember, this is just a guide, not a checklist.<!----></strong></span><span></span>We'll be thrilled to receive your application!<!----><span><br></span><span><br></span><!---->🔖 Check out our<span></span><a><!---->About Alan<!----></a><span></span>and<span></span><a><!---->Career<!----></a><span></span>pages, as well as our<span></span><a><!---->Medium<!----></a><!---->,<span></span><a><!---->blog<!----></a><span></span>and<span></span><a><!---->Glassdoor page<!----></a><span></span>for more info.<!----><p></p><button><span>…exibir mais</span></button><!----></div></div>