Phi Partners
Senior Technical Support Engineer (Brazil)
Publicada 2 semanas
Candidatar no LinkedInSobre a vaga
<span><p>Looking for an experienced and energetic professional interested in joining a fast-growing and diverse team aimed at provide better Smart Energy solutions to our customers. The individual should be self-driving, responsible, a quick learner and a problem solver. If you are this unique individual, we’d love to meet you.</p><p><br></p><p>In this role you will:</p><p>The role and responsibility of Technical Service personnel include but not limited to the following:</p><p>1. Inverter/Battery installation instruction and maintenance training;</p><p>2. Answering consulting phone calls, reply to the e-mails for customer support;</p><p>3. Remote or onsite inverter troubleshooting. Inverter replacement, defect inverter troubleshooting and able to do site visit when needed.</p><p>4. Collect clear after-sales support cases Data and report to the leader.</p><p>5. Other teamwork assigned by the team leader.</p><p>6. Having knowledge of String Inverter, Hybrid Inverter and Utility-Based Projects adding advantage.</p><p>7. Responsible for after-sales support activity in the Particular Region.</p><p><br></p><p>We are looking for:</p><p>• Bachelor's or above holders in Electronics and Electrical or other related majors</p><p>• Self-motivator with a minimum of 5 years of related experience in the solar industry is a must</p><p>• Energetic professional who may travel 50% or above per year</p><p>• Good communicator with fluent English</p><button><span><span><span>…</span><span> more</span></span></span></button></span>